Frequently Asked Questions

Membership-Related Questions


Which level of DOC membership do I qualify for?

You can review our membership types and sign up here.

DOC Pro ($254.25): Standard DOC membership for creators living in Vancouver, Toronto or Montreal.

DOC Pro Remote ($169.50): Standard DOC membership for creators living outside of Vancouver, Toronto or Montreal. 

DOC Start-Up ($141.25): For creators who have graduated within the last two years, incorporated your first production company within the last two years, or are directing or producing your first non-student production (regardless of length).

DOC Student ($67.80): For creators who are currently enrolled in a post-secondary institution.

DOC ARRQ/AMPIA ($150.29): For creators who are already a member of the Association des réalisateurs et réalisatrices du Québec or Alberta Media Production Industries Association.

DOC Organization ($960.50): For organizations who wish to provide memberships for a group of employees. One DOC Organization membership will cover up to eight employees.


I can’t afford the regular rate of membership - what offers for savings do you have?

We have two discounts that we offer to DOC members - our referral discount and our free membership for indigenous filmmakers.

Referral discount - You are entitled to a 25% discount on your DOC membership if you renew another person to the organization. You can access this by selecting the box that says ‘You are eligible for a 25 percent discount on your renewal if you refer a new member to the organization’, under your desired level of membership, then clicking ‘Join/Renew’. Remember to enter the name of the person you’re referring in the box that says ‘Referral Name’ on the payment page. They will have to do this same process and enter your name.

Free indigenous membership - If you are an indigenous filmmaker, you can access your free membership here


How do I access DOC webinars?

Instructions on how to access DOC webinars can be found in the DOC-Discussion page, under ‘files’, in the ‘Webinar Recordings’ folder. If you aren’t in the DOC-Discussion group or if you are having trouble locating the instruction document, you can email [email protected] for help. 


How do I join the DOC-Discussion group?

When you join or renew your membership, you will get a confirmation email including instructions on how to join the DOC-Discussion group. If you can’t locate these instructions, you can email [email protected] for help.


How do I access Front Row Insurance’s benefits?

Instructions on how to access Front Row Insurance’s benefits for DOC members can be found in the DOC-Discussion page, under ‘files’. The document is titled ‘How to Access Front Row Insurance’s DOC Member discount’.


How can I find out about DOC events?

Upcoming DOC events will be advertised to members in our monthly newsletters, so stay tuned to your inboxes! Depending on the province you live in, your local chapter will also notify you of chapter-specific events. You can also keep up to date with upcoming events on our Twitter (@docorg) and Facebook page.


Does DOC have a discount to --- festival?

Discounts to film festivals will be announced in our monthly newsletters, usually under the ‘Membership Updates’ or ‘Special Announcements’ sections. Have a look through our most recent newsletters in your inbox, and if you can’t find the festival you’re looking for, email [email protected] for help. 


Festival Concierge-related Questions


I’m interested in Festival Concierge, but I’m not sure if my film is ready?

Festival Concierge is currently only accepting films that are in at least the ‘locked picture’ stage of their film. 


How do I submit to Festival Concierge

You can submit to Festival Concierge on FilmFreeway. Please review our ‘About Festival Concierge’ page before submitting. 


I submitted my film to Festival Concierge but haven’t heard anything back yet.

Due to the COVID-19 pandemic, we are working extra hard to provide members with updates on industry cancellations, and plan webinars to support the documentary community. Due to this, members can expect a slight delay in the processing of their Festival Concierge submission.

DOC HST Number: 13173 9245 RT 0001